Customer story

An Ayurvedic brand wins 3 trade listings on first pitch.

An Ayurvedic personal care brand had a quality product that modern trade buyers kept passing over for rivals with premium shelf presence. Webzenia redesigned the packaging across 8 SKUs to read premium under real retail lighting.

Minimalist unbranded skincare product still life — Ayurvedic Personal Care Brand, Mumbai · Webzenia Branding case study
3
modern trade listings
+28%
online AOV
+3.4x
Instagram engagement

The challenge

An Ayurvedic personal care brand had a quality product that modern trade buyers kept passing over. On a shelf where rivals invested in premium presence, the packs read as a chemist-counter generic rather than a brand worth a premium price.

The cost showed up at the listing stage. Buyers at modern trade chains chose competitors with better shelf presence, and the brand's online price could not move because the pack did not look like it earned one.

The approach

Webzenia treated the 8 SKUs as one redesign brief rather than 8 label tweaks. The team studied how the premium end of the Ayurvedic shelf signals quality, then built a pack system in Adobe Illustrator and Adobe InDesign that read as considered, not clinical.

The focus was shelf standout under real retail lighting. Colour blocking, ingredient hierarchy, and a restrained logo treatment were tuned so a buyer's eye lands on the brand before the category. Every one of the 8 SKUs shared the same architecture.

The system extended into product photography and a social kit so the premium read carried from shelf to Instagram to product page. Frontify held the rules together. The redesign shipped in 8 weeks.

The results

The brand won 3 major modern trade listings on the first pitch, the same conversation that had failed before. The pack now did the convincing the sales team used to do.

Online AOV rose 28%. The premium read finally justified the price a buyer was being asked to pay.

Instagram engagement lifted 3.4x on the new creative. The redesign moved both the shelf decision and the online basket, which is where it earns back.

Brand · Retailmodern trade listings
Major retail listings wonafterbefore30

The stack behind it

  • Adobe IllustratorDesign
  • Adobe InDesignDesign
  • FigmaDesign
  • FrontifyDesign
  • NotionReporting

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