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App maintenance and support · India
App maintenance and support that keeps the developer in the room
Webzenia keeps your app current with crash fixes and store updates, so it never goes dark when one developer walks out the door.
Get a free app health check- 99.9%
- App uptime on retainer
- Under 4h
- Critical bug response SLA
- 120+
- Inherited apps kept alive
Trusted by ambitious brands worldwide, small and large
What app maintenance and support actually is
App maintenance keeps a live app published
App maintenance is the retainer that keeps a live app fast, secure and on the store as the OS moves under it: iOS and Android ship a major version yearly, SDKs deprecate.
Stays published
OS updates, SDK deprecations and store-policy changes handled, so the app is never pulled or broken by a release you did not make.
Stays fast
Crash and performance monitoring with fixes shipped, so the app does not quietly degrade into one-star reviews.
Stays secure
Dependency and security patches applied, so a known vulnerability in a library is not your users’ problem.
What the retainer covers
The maintenance work we do every month
From OS-version updates to security patches, the work that keeps an app alive after launch.
OS-version updates
Keeping the app working on each new iOS and Android release
Output
no breakage when users upgrade
iOSAndroid
Bug fixes
Triage and fixes for the issues users and crash logs surface
Output
a steadily falling bug count
TriageFixes
Security patches
Dependency and library updates as vulnerabilities are disclosed
Output
no known holes left open
PatchesDependencies
Crash & performance
Monitoring crash-free rate, cold start and slow screens, with fixes
Output
an app that stays fast
Crash-freeSpeed
Store compliance
Keeping the app inside Play and App Store policy as the rules change
Output
a listing that stays up
PlayApp Store
Feature updates
Small enhancements and content changes shipped on a cadence
Output
an app that keeps improving
EnhancementsReleases
Maintained, or left to rot
Kept alive, or broken at the next OS release
An unmaintained app does not stay still; it decays. The next OS version, the next policy change or the next disclosed vulnerability is what takes it down, usually at the worst time.
| No maintenanceBreak, then scramble | On a retainerKept current | |
|---|---|---|
| OS releases | Breaks when users upgrade; you find out from reviews. | Tested and updated against each new iOS and Android. |
| Security | Known holes stay open until something goes wrong. | Patched as vulnerabilities are disclosed. |
| Store status | A policy change can pull the app with no warning. | Kept inside policy, so the listing stays up. |
| Cost shape | A large, urgent rebuild when it finally breaks. | A predictable monthly retainer. |
Maintenance is cheaper than a rescue
A monthly retainer that keeps the app current costs a fraction of an emergency rebuild after it has been pulled or breached. We keep it alive so you never need the rescue.
Why apps need maintenance
An app decays on its own if no one is watching
Nothing about an app stays still after launch. Four forces erode it, and a retainer exists to absorb each.
- 01of 04
iOS and Android each ship a major version a year, and old code breaks.
APIs deprecate and behaviours change with every release. We test against the betas and update before your users upgrade, not after they complain.
Our methodTested against OS betas, updated early. - 02of 04
The libraries an app depends on get patched, deprecated and end-of-lifed.
We keep dependencies current and patch disclosed vulnerabilities, so the app does not carry a known security hole into production.
Our methodDependencies kept current and patched. - 03of 04
Play and App Store policies change, and non-compliant apps get pulled.
We track policy changes on data, permissions and billing, and update the app to stay compliant, so the listing stays live.
Our methodTracked against changing store policy. - 04of 04
Crash rates and slow screens creep up unless someone is measuring.
We monitor the crash-free rate and performance, and fix regressions before they show up as falling ratings.
Our methodCrash-free rate and performance watched.
What the engagement covers
From a health audit to a monthly cadence, end to end
Not a break-fix call centre. An audit, a stabilisation pass, then monitoring, updates and support on a retainer.
Health audit
We review the codebase, dependencies, crash data and store status, so we know what is at risk before we commit.
- Audit
- Risk map
Stabilise
We clear the worst crashes, patch the urgent security issues and bring the app current with the latest OS.
- Crashes
- Patches
Connect monitoring
Crash, performance and uptime monitoring wired in, so problems are seen as they happen, not in reviews.
- Crash
- Uptime
Monitor & report
A monthly view of crash-free rate, performance and what we shipped, so you see the app’s health, not just an invoice.
- Crash-free
- Report
Update & secure
OS updates, dependency patches and store-policy changes handled on a cadence, so nothing breaks by surprise.
- OS
- Security
Support
A named contact, an SLA and a clear escalation path, so when something does go wrong you reach a person, fast.
- SLA
- Named contact
Apps we maintain
Built for the apps a business runs on
A commerce app, a fintech wallet and a logistics tracker all break the same way if no one keeps them current.
Retail & D2C
Keep the storefront app selling.
Fintech
Patch fast, stay compliant.
Logistics & on-demand
Keep tracking and booking live.
Healthtech
Secure records, current OS.
Edtech
Keep classes and content running.
Enterprise
Internal apps kept supported.
Our stack
Tools we use to monitor and maintain
The stack behind apps that stay stable, fast, and current after launch.
Firebase Crashlytics
Why Firebase Crashlytics
Crashlytics reports production crashes in real time with grouped, prioritised stack traces.
How we excel
We monitor Crashlytics daily and fix by user impact, so a crash affecting many users is caught and patched fast, keeping the app’s store rating healthy.
Crash reportingPrioritisationReal-time
Firebase CrashlyticsYes
SentryYes
BugsnagYes
NoneNo
How the retainer runs
From onboarding to a steady monthly cadence, in stages
An app maintenance retainer that stabilises first, then keeps the app current on a predictable rhythm.
Find the risks, take the keys
We audit the code, dependencies, crash data and store status, take ownership of the repos and accounts, and agree the SLA.
- Auditdone
- Accesstaken
- Risksmapped
- SLAset
Clear the urgent, wire the monitoring
We fix the worst crashes, patch the urgent security issues, bring the app current with the OS, and connect monitoring.
- Crashescleared
- Patchesapplied
- OScurrent
- Monitoringlive
Keep it current, every month
We monitor, update and secure on a monthly cadence, ship small improvements, and report on the app’s health.
- Updatesshipped
- Crash-freeheld
- Securitycurrent
- Reportsent
Reported against crash-free rate, security status and what shipped, not just hours billed.
Reported on app health
Crash-freePatchedOn store
An online pharmacy hits 41,000 downloads with Webzenia.
Our commitment
Our commitment, in writing
A maintenance retainer goes wrong when it is reactive, when access is unclear, or when you cannot tell what you are paying for. We work against all three.
You keep the keys
Your repos, your store accounts and full access throughout. We maintain the app; we never hold it hostage.
Proactive, not reactive
We test against OS betas and watch crash data, so we fix things before users do, not after a one-star review.
A clear SLA
A written SLA on response and resolution, with a named contact, so you know what you get and who to call.
A senior team, named
Senior engineers who know your app on the retainer, with one accountable lead, not a rotating bench.
Your app stays yours: repos, store accounts and all.
FAQ · 07 questions
App maintenance, answered.
Still weighing it up?
The first audit is free and produces a written, scoped estimate. No retainer pitch on the call.
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Accepting new clients · 2026
Worried your app goes dark when a developer leaves?
Tell us what your app runs on. We review the crash logs, store warnings, and pending OS updates, then show you exactly what upkeep it needs before you commit.
What happens next
- 1Send your app detailsPlatforms, store links, current issues
- 2We review the healthCrashes, OS updates, pending fixes
- 3We reply on WhatsAppA clear upkeep plan, no call needed
Tell us about your app.