Customer stories
AI and Automation case studies
Selected AI and Automation engagements, with the numbers that moved.
Service
City
B2B Insurance BrokerA Mumbai B2B insurance broker was generating 180 leads per month and responding within an average of 6 hours, by which time 60% had already contacted a competitor. Webzenia built a WhatsApp AI90 sec lead response time (was 6 hours)Read the story
D2C Fashion BrandA Bangalore D2C fashion brand scaling from 200 to 800 orders per day across Shopify, Amazon, and Meesho was breaking operationally. Order processing took 2.1 hours per batch and inventory sync errors4x order volume, same 3-person teamRead the story
EdTech Platform (Competitive Exams)A Delhi EdTech platform handling 2,400 monthly support tickets had 74% repeat questions that could be resolved without a human. Webzenia built an AI chatbot integrated with the course database74% support tickets handled by AIRead the story
Chartered Accountancy FirmA Pune chartered accountancy firm with 140 clients was spending 3.4 hours per client per month on GST filing preparation. Webzenia built a Make.com automation layer for document collection via18 partner hours recovered per monthRead the story
Real Estate DeveloperA Gurgaon real estate developer was generating leads around the clock but their sales team only worked 9am to 7pm. Leads after 7pm received no response until morning. Webzenia deployed an AI voice100% of leads contacted, including after hoursRead the story
B2B Recruitment FirmA Hyderabad B2B recruitment firm was managing candidate pipelines across spreadsheets and WhatsApp groups. Shortlist delivery took 4.2 days against a market expectation of 24 hours. Webzenia built a1.1 days shortlist delivery (was 4.2 days)Read the story
D2C Skincare BrandA Pan-India D2C skincare brand had 100% of customer communication through email at 14% open rates. Webzenia built a WhatsApp automation stack including abandoned cart recovery sequences8,200 WhatsApp subscribers in 3 monthsRead the story
Agri-Tech StartupA Pune agri-tech startup was connecting small-holding farmers to institutional buyers through WhatsApp coordination and manual logistics. Webzenia built a custom marketplace with real-time mandi1,240 farmers onboarded in 60 daysRead the story
Mid-Size Manufacturing CompanyA Chennai manufacturing company had HubSpot and Zoho ERP with zero integration. Sales reps manually copied confirmed orders twice daily with CRM accuracy at 61%. Webzenia integrated HubSpot and Zoho4 hrs order-to-production (was 3 days)Read the story
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